1) Request letter from top management of manufacturer on their letterhead duly signed and stamped. The letter should contain R Number, new E-mail address, signatory name and designation.
2) If Request Letter is signed by the person whose name is not available in BIS records then submit authorization letter to signatory from top management along with company ID card and business license.
3) Requested new e-mail address should belong to manufacturer and not to AIR.
4) User ID password reset request can be processed on manufacturer's request only and not on AIR request.
